Asia International Auctioneers, Inc. (AIA) is now the first and only trucks and equipment auctioneer in the Philippines to achieve certification for ISO 9001:2015, the most prominent and latest version of the internationally recognized Quality Management System standards.
AIA was formally recognized and conferred with the prestigious ISO 9001:2015 international quality seal by AJA (Anglo-Japanese-American) Registrars during an awarding ceremony held last December 18, 2017 at the Lighthouse Marina Resort, Subic Bay. “AIA is one of the few companies who went straight for ISO 9001:2015, and is the only company in the auction industry certified to the 2015 version. This shows their commitment to being the best as they went for the bigger and latest version of the standards,” said AJA Registrars President, Mr. Paul Bagatsing.
AIA successfully completed the rigorous processes needed to meet the standard’s stringent requirements. Though systems were already in place even before the ISO certification, improvements in various aspects of the company’s core operations were made, including the standardization of processes and systems to implement more stringent quality control and meet customer expectations, as well as the empowerment of staff through various trainings to fully understand and respond to customer needs.With ISO 9001:2015 as the standard, greater emphasis was placed on AIA’s overall performance, outputs, and ability to consistently provide the highest quality products and services.
Following the extensive audits conducted by AJA Registrars, the certifying body affirmed that AIA has been effectively implementing a Quality Management System that drives continual improvement and promotes total customer satisfaction. AIA was reported to have passed with zero non-conformances, demonstrating that the company has fully adopted the ISO 9001:2015 standard and firmly established a culture of quality inherent not only in the trucks and equipment it provides but throughout its people and processes.
AJA Registrars Ltd. is an independent, internationally accredited, and reputable certification company adjudged as the “Best Certification Body” in Japan and is the only certifying body in the Philippines with both local and international accreditation. AJA Registrars Ltd. is the same certifying body for top industry leaders such as Toyota, Isuzu, Hino, Yamaha, Shell, among others and now including Asia International Auctioneers, Inc.